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Too good to be true? Unsolicited goods
ECC-Sweden, Norway, Denmark and Finland have published a report entitled "Too good to be true? It probably is! - Unfair Commercial Practices and Unsolicited Goods" focusing on unsolicited goods, supposedly free of charge.
Annual report 2012- Over 72,000 contacts!
The report reveals that the European Consumer Centres helped over 72,000 consumers get a better grip on their rights.
A rental car breaks down
Refund for an Icelandic consumer
An Icelandic consumer rented a car while traveling in Spain. After returning the car, the car rental withdrew 216 euro’s from his credit card account, because of alleged damages. The consumer asked for an explanation so he could charge his insurance company. No explanations came from the car rental
This product arises from the project European Consumer Centres' Network - ECC Net, which has received funding from the European Union. This is the frame of the Programme of Community action in the field of Consumer policy for 2007-2013. The European Commission is not responsible for the contents of this website.
