The Consumers´ Association of Iceland

The Consumers´ Association of Iceland (NS) is a membership based association with the main objective of safeguarding the rights of consumers in Iceland. NS was established in the year 1953 and is one of the oldest consumer association in the world.

NS is mainly funded by membership fees from our members based in Iceland. We offer our members free legal guidance and assistance if needed regarding disputes with traders based in Iceland.

On Thursdays we offer all consumers to call us during opening hours and we provide general legal guidance and information free of charge. We however only look at documents, offer mediation or take a closer look at cases if the consumer is a member with NS.

Consumers can also send us an email that we try to answer at the earliest opportunity (ns[at]

If you live inside the EU and have a dispute with a trader in Iceland you can contact The European Consumer Centre in your country of residence. Furhter information can be found on

Contact information:
The Consumers´ Association of Iceland
Guðrúnartún 1
105 Reykjavík

TEL: +354-545-1200
Email: ns[at]

Opening hours:

Members of NS:
Mon-Thu: 10-12 & 12:30-15
Fri: 10-12

Thu: 10-12 & 12:30-15

Tenant assistance:
Tue & Thu: 12:30-15

Takk fyrir áhugann!

 Þetta vefsvæði er kostað af árgjöldum félaga í Neytendasamtökunum.

Ef þú ert ekki þegar í samtökunum biðjum við þig að íhuga að ganga í þau. Árgjaldið er 7.900 kr.